Village of Donnelly

We would like to make our communities aware that there are scammers who are phishing for information by posing as Northern Lights Fiber representatives. This can be done by door-to-door, by phone calls and by email. If you are contacted by phone, caller ID will appear as Northern Lights Fiber, and door-to-door team members are wearing lanyards and an ID, and other printed material including business cards clearly denoting Northern Lights Fiber.

Please remember that we will only take payment information when you are booking your installation with us. Customers will also receive a link to a billing portal in their email to enter their billing information on their own, if they prefer this method. It’s important to protect your information and to ensure that you are speaking to an actual Northern Lights Fiber representative and employee, whether it be at the door, phone or by email. If you have any doubt if an interaction was fraudulent, please contact us directly at support@nothernlightsfiber.ca or 1-888-236-2947.

Please note that the Animal Bylaw has been updated.  Please click on the link to view: Bylaw 23-01

• Proof of current rabies and immunizations will now be required when purchasing a Dog/Cat Licence
• Owners of Dangerous Animal will be required to purchase an Annual Licence
  • Annual Licence will expire on the 31st day of December of the year it was purchased
  • Every owner who possesses an annual license must renew their annual licence prior to the 1st day of March of each calendar year

Do you have a Concern or a Complaint?

Please visit our website at www.donnelly.ca and click on ‘Contact – Concerns or Complaints”

We now have a form that you can download and send to the Village office.

You can send it by

• Fax: 780-925-2100
• Email: admin@donnelly.ca
• Village of Donnelly Drop Box conveniently located in the lobby area of the Village Office

Please note the form must be downloaded and/or printed before you can submit it – Download (click on link: Resident Complaint Form and follow submissions instructions: