February 13, 2025
** The Boil Water Order Has Been Rescinded **
Dear Residents,
I am pleased to inform you that the Boil Water Order has been lifted. The Water treatment plant is operating effectively and has been stable for some time. Truckfills in Falher, Donnelly, Girouxville, Jean Cote and Guy are re-opened for potable use.
The Smoky River Water Commission thanks you for your patience and resilience during the 75 days the Boil Water Order was in effect. I would like to emphasize that none of the treatment issues we experienced since October were due to Operator error. With 50-year-old infrastructure, upgrades and outages are to be expected. Water parameters are constantly changing, and traditional treatment methods sometimes need to be adjusted as well. This can be challenging with old infrastructure and limited space. When changing any part of the treatment system, many pilot tests must be conducted, and approval must be obtained from Alberta Environment and Protected Areas, with strict adherence to protocols and steps.
Dedicated staff of the Smoky River Water Commission have been working every day for over 100 days to ensure public safety despite turbidity challenges. The Water Commission has conducted extra sampling during this period to confirm that the water is free of viruses and pathogens. We are out testing the water every day, and our staff take their responsibility very seriously. We sign a code of conduct, and it is our job to ensure water safety. As the saying in our industry goes, “No Operator, No Water.” So when you see your local Water Operator, please offer them thanks or appreciation for their dedication and resilience during this very stressful period for Water Professionals.
Please see the attached Notice of Compliance as issued by Alberta Health Services.
Thank you again for your cooperation.
Sincerely,
Smoky River Water Commission